Health Care Business Services Certificate

Program Code: 901041

The Health Care Business Services Certificate is designed to be an introduction to anyone interested in exploring various business positions in the growing medical field. All courses transfer to the Health Care Business Services Associate Degree.


Certificate Completers will be able to

• Provide excellent customer service in healthcare and insurance.
• Solve basic health insurance reimbursement problems.
• Analyze and explain insurance benefits.
• Schedule and admit patients.
• Analyze and process health insurance claims.

Completers will be able to apply credits toward the following programs:

• 101601, Health Care Business Services


Requirements for Certificate Entry:

• Basic math (whole numbers, fractions, decimals, percents, measurements).
• Students are expected to have entry-level computer and keyboarding skills. It is recommended that students complete basic computer and keyboarding skills coursework if deficient in this area.

Catalog No. Description
Insurance Health Principles
10-160-161 INSURANCE HEALTH PRINCIPLES ...this course presents common health insurance terminology. Students are introduced to various insurance programs including: private health insurance, Workers’ Compensation, disability insurance, hospital insurance, government plans including: Medicare, Medicaid and TriCare. (Corequisite: 10-530-172, Healthcare Delivery Systems) Course Typically Offered: Fall/Spring
Medical Terminology
10-501-101 MEDICAL TERMINOLOGY ...focuses on the component parts of medical terms: prefixes, suffixes, and root words. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology. Course Typically Offered: Summer/Fall/Spring
Digital Literacy for Healthcar
10-501-107 DIGITAL LITERACY FOR HEALTHCARE...the course will explore the use of the electronic health record, the role of social media in health care communication, the uses of wearable technologies that monitor activity and heart rate, the use of data to manage population health and the impact of new developments on the healthcare workforce. Course Typically Offered: Summer/Fall/Spring
Healthcare Delivery Systems
10-530-172 HEALTHCARE DELIVERY SYSTEMS...examines the organization, financing, regulation, and delivery of health care services. Includes the study of healthcare professionals. Course Typically Offered: Fall/Spring
English Composition 1
10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: One of the following or the equivalent: Cumulative GPA of 2.6 or greater; satisfactory reading and writing assessment scores OR Corequisite: 10-831-102, English Composition Prep OR Prerequisite: 10-831-107, College Reading and Writing 1 with "B" or better) Course Typically Offered: Summer/Fall/Spring
Mathematical Reasoning
10-804-134 MATHEMATICAL REASONING ...This course provides an alternative pathway to earning credit for a college level liberal arts mathematics course. All college students, regardless of their college major, need to be able to make reasonable decisions about fiscal, environmental, and health issues that require quantitative reasoning skills. An activity based approach is used to explore numerical relationships, graphs, proportional relationships, algebraic reasoning, and problem solving using linear, exponential and other mathematical models. Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts. This course is not designed for Science, Technology, Engineering, or Math (STEM) students and/or others who require calculus. (Prerequisite: Cumulative GPA above 2.6 or satisfactory reading and math assessment scores OR 10-831-107, College Reading and Writing 1 with "B" or better OR the appropriate Corequisite/s: 10-831-102, English Composition Prep; 10-834-102, Fundamentals of Math)
Certificate Total
Curriculum Note
. Students must earn a "C" or higher in Insurance Health Principles, Medical Terminology, and Healthcare Delivery Systems. Courses with grades lower than a "C" must be repeated in order to continue in, or complete this certificate.


Enrollment in some courses requires an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores. See course descriptions for detail; equivalent assessment scores are acceptable. To learn more about these assessments and benchmark scores, please contact an Advisor at (920) 498-5444 or (888) 385-6982.